When you make a booking for a specific car or vehicle through our website, you should receive an ANSWER related to the vehicle booking along with the terms of payment and rental conditions in your e-mail. Unfortunately, WE ARE UNABLE TO to confirm the vehicle reservation via e-mail. If the vehicle for which you sent an inquiry is available, our associates from the call center will CALL YOU in order to confirm the reservation of the vehicle. Our associates from the call center WILL NOT CALL you if the vehicle you requested is not available for the specific dates you specified in the inquiry.
So, the car and vehicle booking process through our website work like this:
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- the client sends an INQUIRY through the site
- we send an ANSWER to the inquiry
- if the vehicle is available, it will be followed by a CALL from our call center operator and CONFIRMATION of the booking.